F.A.Q

Frequently Asked Questions.

What does the packaging looks like?

Our vape product packaging is designed to reflect quality and safety. Each package includes:

  • A sleek, modern design featuring our brand logo.
  • Clear product labeling, including flavor details.
  • A scannable barcode for easy inventory management.
    We ensure that our packaging is both visually appealing and compliant with industry regulations.

How do I place an order online?

Once your account has been approved, you can login with your credentials, browse our entire catalog and place an order online. All inventories are updated up-to-the second. You can add all the desired products to the cart and checkout.

I need to upgrade my order to express shipping.

Unfortunately, we only ship via USPS and FedEX Ground shipping. No upgrades or express shipping available at this time.

I can not login to my account, how can I reset my password?

You can reset your password by visiting the Password Reset link. page. If you still having trouble you can Contact Us

 

When will I receive the invoice for my order?

When you have paid for the order, you will not automatically receive an invoice for your order. If you wish to receive an invoice, this can be done in two ways.The first way is through your account at our store. When you log in to your account you can see your orders and download the invoice.

If you need further assistant, please email us at: [email protected]

We Don’t ship to…

AlaskaAlabamaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaGeorgiaHawaiiIllinoisIndianaKentuckyLouisianaMaineMarylandMinnesotaNebraskaNew JerseyNew YorkOhioOklahomaOregonPuerto RicoRhode IslandUtahVermontWashingtonWashington D.C.

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